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Betting Rules
1. General betting conditions
By opening or using an account with Kats Casino, you agree to follow these Betting Rules and any other terms displayed on the website. These rules apply to bets placed through available online betting services, whether a bet is placed before an event, during an event or through a game interface. Additional rules may apply to a particular sport, market, game, promotion or product. Where additional rules are displayed, they form part of the conditions for that bet.
Players are responsible for reading the information shown on the betting slip, game screen or confirmation page before confirming a transaction. This includes the selected event or game, market, outcome, odds or price where applicable, stake, potential return, bet type and any applicable conditions. If information is unclear, players should not confirm the bet until they understand what is being selected.
A bet is not considered accepted merely because a selection has been added to a betting slip. A bet is accepted only after the relevant confirmation is displayed or otherwise communicated through the account. Players should check their account history or transaction records to confirm whether a bet has been accepted, rejected, cancelled or otherwise processed.
- Players must provide accurate, current and complete account information.
- Each player may use only their own account and must keep login details confidential.
- Bets must be placed using funds available in the player’s account or through an approved payment method.
- Players must not place bets on behalf of another person or allow another person to use their account.
- Players must comply with applicable Australian laws and any eligibility requirements shown on the website.
- Kats Casino may refuse, limit, suspend or review a bet or account where this is permitted by law or the applicable terms.
Kats Casino may use reasonable controls to protect its services, customers and payment systems. This can include account verification, transaction monitoring, identity checks and reviews of unusual or potentially irregular activity. A request for information may delay the processing of a transaction or the settlement of a bet while the review is completed.
Players must ensure that online gambling is lawful for them and suitable for their circumstances. Access to a service does not remove the player’s responsibility to comply with local legal requirements. Kats Casino may restrict access where it reasonably believes that an account, transaction or betting activity requires further review.
2. Placing and confirming bets
Players should confirm every detail before submitting a bet. Depending on the product, a bet may include a single selection, multiple selections, a combination of selections, a fixed-price wager, a pool-based wager or another available bet type. The relevant betting interface should explain the available options and any special conditions before confirmation.
Bet acceptance
A displayed price, line, limit or betting option may change before a bet is accepted. Where a change occurs, the player may be asked to confirm the updated details. A bet may be rejected if the market has closed, the event has started or finished, the selection is no longer available, the account has insufficient funds, a technical issue has occurred or another applicable condition prevents acceptance.
Players should not assume that an interrupted screen, delayed message or temporary display confirms a successful bet. If a confirmation is not shown, the player should check the account history before attempting to place the bet again. This helps avoid duplicate bets. Players remain responsible for checking the status of a transaction before submitting another bet.
Errors and obvious mistakes
If a clear pricing, market, settlement or display error occurs, Kats Casino may take reasonable steps to correct the error. This may include cancelling an affected bet, voiding a bet, correcting an incorrectly displayed result or settling the bet using the correct information, where permitted by the applicable terms and law. A bet accepted because of an obvious error may be treated in accordance with the relevant error provisions.
Bet records
Players should retain their confirmation details and regularly review their account history. Account records may show the date and time of a transaction, the selected market or game, the stake, the result and the settlement status. If a player believes a record is incorrect, the matter should be raised through the available support channel as soon as reasonably possible.
A bet may be affected if a player experiences a loss of connection, device failure, browser error or other interruption while placing it. The account record and relevant transaction data may be used to determine whether the bet was received and accepted. Players should avoid repeatedly submitting the same bet until the status of the original transaction has been checked.
3. Events, results and settlement
Unless specific rules state otherwise, bets are generally settled using the official result or outcome provided by a recognised governing body, event organiser, competition authority or other reliable source. The relevant result may be the result declared at the end of the event, or another result specified for the particular market. A later amendment, appeal or administrative change may not alter a bet if the market has already been settled, unless the applicable rules require a different treatment.
Different markets can have different settlement requirements. For example, a market may depend on the result at the end of normal time, the result after extra time, a particular period or set, a named participant taking part, or an official statistical measure. Players must review the market description and any special terms before betting. If a market does not explain a situation clearly, the general terms and reasonable interpretation of the market may apply.
Postponed, abandoned or changed events
If an event is postponed, abandoned, interrupted, relocated, shortened or materially changed, the treatment of affected bets may depend on the type of market and the specific rules shown for that event. Some bets may remain valid if the event is completed within the period stated in the applicable rules. Other bets may be cancelled or voided if the required conditions are not met. Individual selections within a multiple bet may be treated differently from a single bet.
Void bets and cancelled markets
A bet may be declared void where a market is cancelled, a required participant does not take part, an event cannot be completed, a technical or integrity issue affects the market, or another condition in the applicable rules applies. When a bet is void, the stake is generally returned or the affected selection is removed in accordance with the bet type. A void selection in a multiple bet may affect the calculation of the remaining bet.
Games and casino outcomes
For casino games, the outcome is determined by the game system and the result displayed after the relevant round or play has completed. Players should wait for the outcome to be recorded before closing the session or starting another play. If a connection interruption occurs, the account history or game records may be used to determine whether a round was completed and how it should be treated.
Settlement calculations may include returns, losses, void selections, dead heats, ties or other outcomes depending on the product. The information shown on the betting interface should be checked before a bet is confirmed. Where a calculation or settlement needs review, Kats Casino may temporarily hold the transaction while the relevant information is checked.
4. Player responsibilities, disputes and responsible gambling
Players are responsible for making sure that betting is suitable for their circumstances. Gambling should be treated as entertainment, not as a way to make money or recover losses. Players should set personal limits, keep track of time and spending, and avoid betting with money needed for everyday expenses. Never gamble while affected by alcohol, drugs, strong emotions or financial pressure.
- Only bet what you can afford to lose.
- Set a budget before playing and do not exceed it.
- Take regular breaks and avoid chasing losses.
- Do not borrow money to gamble or use funds intended for essential expenses.
- Use available deposit, spending, session or activity controls where appropriate.
- Ask for help if gambling stops feeling enjoyable or becomes difficult to control.
Kats Casino may offer account tools or support options designed to help players manage their gambling. These may include activity information, voluntary limits, cooling-off options, account restrictions or self-exclusion. The availability and operation of a particular tool may be explained separately on the website. Players should review the Responsible Gambling page for further information and contact the available support service if assistance is needed.
Queries and disputes
If a player has a question about a bet, result, transaction or account record, they should first review the confirmation details and applicable market rules. Any concern should then be submitted through the contact or support options available on the Kats Casino website. Players should provide enough information to identify the matter, such as the relevant date, transaction reference, market or game and reason for the query. Personal account information should be sent only through a secure support channel.
Kats Casino will review reported issues using available account records, transaction information, game data, event results and applicable rules. Reviews may take time where information must be obtained from an external result source or where account verification is required. The outcome of a review will be handled in accordance with the website terms, these Betting Rules and applicable law.
These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational practices. The current version published on the website applies to relevant activity from the time it is made available, unless a different effective date is stated. Players should check this page regularly and should not continue using the betting services if they do not accept an updated rule.