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Responsible Gaming
Gamble for entertainment
Gambling can be an enjoyable leisure activity when it remains within your personal limits. Casino games are based on chance, and outcomes cannot be predicted or controlled. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not influence future results, and a losing run does not mean that a win is due.
Only gamble with funds that are available for entertainment after essential expenses have been covered. Do not use money set aside for rent, bills, food, education, savings or other financial commitments. Never borrow money, use credit intended for necessities or sell belongings to fund gambling. If gambling begins to affect your financial security, relationships, work, study or wellbeing, stop and seek support.
Practical ways to stay in control
- Decide how much money you can afford to lose before you begin, and do not exceed that amount.
- Set a time limit and take regular breaks away from the game.
- Keep gambling separate from essential spending and household finances.
- Do not chase losses by increasing your bets or playing for longer.
- Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
- Keep a record of your deposits, withdrawals, time spent and overall results.
- Treat wins as part of the entertainment experience rather than as income.
- Talk openly with someone you trust if gambling is becoming difficult to manage.
Account tools and personal limits
Using account controls can make it easier to maintain the boundaries you set. Depending on the features available to your account and applicable requirements, you may be able to request controls relating to deposits, wagers, losses, session time or account access. A limit is most effective when it is chosen before you feel pressure to continue playing.
Consider setting a gambling budget for a defined period and dividing it into smaller amounts. Once the budget or time limit has been reached, stop playing. Do not remove or increase a limit simply because you are losing or because you believe a win is about to happen. Account controls should be used as a planning tool, not as a way to recover losses.
Helpful account practices
- Review your account activity regularly, including deposits, withdrawals and playing time.
- Use available reality checks or session reminders to maintain awareness of time spent.
- Choose limits that reflect your actual financial position, not your hoped-for results.
- Keep your account credentials private and do not allow another person to gamble through your account.
- Ask for a break from gambling if you feel unable to follow your own limits.
- Consider blocking gambling-related payments or websites through tools provided by your bank, device or internet service where suitable.
- If a control does not operate as expected, stop gambling and raise the issue through the available support channel.
Controls may have conditions, waiting periods or other restrictions. Read the information presented when selecting a limit or account break and make sure you understand how it works before continuing to play.
Recognising when gambling is becoming a problem
Problem gambling can develop gradually and may not always be easy to recognise. The amount of money lost is not the only indicator. Gambling may be causing harm if it takes more time, attention or emotional energy than you intended, or if you feel unable to stop even when you want to.
Possible warning signs
- Spending more money or time gambling than planned.
- Trying to win back losses by gambling more often or placing larger bets.
- Feeling restless, irritable or anxious when attempting to stop.
- Hiding gambling activity, account information or financial problems from others.
- Borrowing money, missing payments or selling possessions because of gambling.
- Using gambling to escape stress, loneliness, sadness or other difficult feelings.
- Neglecting work, study, family, friendships, health or everyday responsibilities.
- Continuing to gamble despite arguments, financial pressure or other negative consequences.
- Thinking about gambling frequently or making repeated unsuccessful attempts to cut back.
- Feeling guilty, ashamed or distressed after gambling.
One or more of these signs may indicate that it is time to take a break and speak with someone independent. You do not need to wait until a serious problem has developed. Support is also available for family members, friends and other people affected by someone else's gambling.
If you are concerned
- Stop gambling and avoid making further deposits or bets while you consider your next step.
- Tell a trusted person what is happening and ask them to help you maintain your boundaries.
- Review your finances and protect money needed for essential expenses.
- Use available account restrictions, a temporary break or self-exclusion option.
- Speak with a qualified gambling counsellor, health professional or recognised support service in Australia.
- If you feel in immediate danger or are experiencing a mental health crisis, contact emergency services or urgent professional support.
Breaks, self-exclusion and support
A temporary break or self-exclusion can help you stop gambling for a chosen period or longer. Self-exclusion is a serious commitment to avoid access to gambling services, and it should be considered whenever you feel that ordinary limits are not enough. Follow the instructions available through your account or the relevant support process to request the restriction.
While taking a break, remove saved payment methods where possible, avoid gambling advertising and promotional prompts, and ask a trusted person to support your decision. Do not create another account, use another person's account or ask someone else to gamble on your behalf. Account restrictions are intended to protect you and should not be bypassed.
Kats Casino cannot provide financial, legal, medical or counselling advice. If gambling is affecting your wellbeing, finances or relationships, seek independent help from an appropriately qualified Australian support provider. A professional can help you understand your options, prepare a plan and address related concerns such as debt, anxiety or stress.
Responsible gambling is a shared responsibility. We encourage players to remain informed, use available safeguards and ask for help early. If you have questions about account controls, a break or self-exclusion, use the support options made available on the website. Please do not continue gambling while waiting for assistance if you believe you are losing control.